About FixEm Appliance Repair
When an appliance stops working, homeowners need more than someone who can replace a part. They need a knowledgeable appliance repair company that can diagnose the problem, explain what is happening, and provide honest guidance about the best way forward.
FixEm Appliance Repair is a locally owned and operated appliance repair company serving communities throughout much of Alameda and Contra Costa Counties. Since 2018, we’ve focused on residential appliance repair and helping homeowners get more reliable performance from the appliances they depend on every day.
Our company was built through a partnership between lifelong friends who share a commitment to professional appliance service and customer care. Today, that same philosophy continues to shape how we take on every service call.
We believe quality appliance repair starts with doing more than fixing the immediate symptom. It means understanding the appliance, identifying the underlying problem, communicating clearly with the customer, and helping homeowners make informed decisions about repair and maintenance.
- Licensed and Insured
- Diamond Certified
- 90-Day Warranty
- BBB A+ Rated
- Clear Service-Call Pricing
Our Story: Local Experience With a Customer-First Approach
FixEm Appliance Repair was founded in 2018 by lifelong friends Moshe Spund and Nathan Framowitz to provide dependable appliance service. As a locally owned and operated business, we know customers want someone they can trust with appliances that are essential to cooking, food storage, cleaning, and laundry.
Before starting FixEm, Moshe and Nathan each spent four to five years working as appliance repair technicians, including several years on the same team. Their hands-on experience helped lay the foundation for a company focused on dependable residential appliance repair and professional customer service.
FixEm services a broad range of major household appliances and brands, including refrigerators and freezers, ovens and ranges, dishwashers, washing machines, dryers, garbage disposals, high-end built-in grills, and qualifying washer-dryer combinations. Our experience includes a variety of appliance types, models, and configurations, including premium built-in units.
Our Team of Appliance Repair Professionals
FixEm’s team is built around professional appliance service and customer support. Our technicians are licensed, insured, and trained to work with a wide range of household appliance systems.
Our technicians work with a range of household appliances, including refrigerators, dishwashers, ovens, washing machines, dryers, and garbage disposals. Their work focuses on the appliance’s condition, the reported symptoms, and the repair needed.
Our Mission: Repair Appliances With Integrity
FixEm’s service philosophy centers on professionalism, honest recommendations, and respect for every customer.
Our technicians evaluate appliance problems before recommending repairs, explain their findings in understandable terms, and discuss practical options when a repair or replacement decision is needed. We respect each customer’s home, time, and concerns throughout the service visit.
Why Choose FixEm Appliance Repair?
Choosing a local appliance repair company is about more than availability. The quality of the diagnosis, communication, workmanship, and overall service experience can all affect the outcome.
FixEm provides customers with:
- Local appliance repair throughout much of Alameda and Contra Costa Counties
- Residential appliance repair expertise
- Licensed and insured service
- Diamond Certified recognition
- Experience with major and premium appliance brands
- A diagnostic approach to appliance repair
- Clear repair recommendations before work proceeds
- Guidance on repair versus replacement when appropriate
- Preventative maintenance services for qualifying appliances
- Same-day service when scheduling availability permits, at no extra charge
- Our 90-day warranty covers the parts we supply and the workmanship we perform, subject to our warranty terms
Our focus is not simply on getting an appliance running again. We want customers to understand the service they are receiving and feel confident about the decision they make for their home.
Diamond Certified Appliance Repair
FixEm Appliance Repair is Diamond Certified, an important part of the company’s commitment to customer satisfaction and quality service.
For FixEm, certification is not simply a distinction to display. It reinforces the importance of maintaining strong customer relationships and delivering service that homeowners can feel confident about.
Our Appliance Repair Process
We believe customers should be part of the repair conversation rather than being left out of the process.
Evaluate the Appliance
The technician reviews the appliance, symptoms, and relevant operating conditions to determine what may be causing the problem.
Diagnose the Problem
Relevant mechanical, electrical, electronic, water, heating, drainage, or other components are evaluated based on the appliance and symptoms.
Provide a Quote
Once the issue has been identified, FixEm explains the recommended repair and provides the customer with the information needed to decide whether to proceed.
Complete the Approved Repair
When the repair is approved and the required parts are available, the technician completes the appropriate work.
Verify Appliance Operation
The appliance is tested after service to help confirm that the identified problem has been addressed and the unit is operating as expected.
This process is designed to keep the customer informed from diagnosis through completion.
Brands We Service
FixEm works with many major and premium appliance manufacturers. Depending on the appliance, model, and repair required, service may include brands such as Amana, Bertazzoni, BlueStar, Bosch, DCS, Dynasty, Electrolux, Fisher & Paykel, Frigidaire, GE, Hotpoint, Jade Range, JennAir, Kenmore, KitchenAid, LG, Magic Chef, Maytag, Roper, Samsung, Speed Queen, Sub-Zero, Tappan, Thermador, Viking, Whirlpool, Wolf, and other qualifying brands.
Dependable Service Across Alameda and Contra Costa Counties
FixEm serves customers throughout much of Alameda and Contra Costa Counties, including communities such as Berkeley, Alameda, San Leandro, Albany, Emeryville, Piedmont, Kensington, Oakland, San Ramon, Alamo, Walnut Creek, Concord, Pleasant Hill, Danville, Moraga, Lafayette, Martinez, Castro Valley, Orinda, El Cerrito, Diablo, Canyon, Clayton, and Blackhawk. Contact our team to confirm service availability for your address.
Local service matters because appliance problems rarely happen at a convenient time. Having an appliance repair company familiar with the area gives homeowners a local resource they can contact when an essential appliance stops working.
Our Commitment to the Local Community
As a locally operated business, FixEm is proud to serve Alameda and Contra Costa Counties. That commitment starts with dependable residential appliance service, honest communication, and respect for every customer.
We also see education as part of good service. By explaining appliance operation, maintenance, and warning signs, we help homeowners, landlords, and property managers better understand how to care for their equipment and when to seek professional repair.
Frequently Asked Questions
Is FixEm Appliance Repair locally owned?
Yes. FixEm Appliance Repair is a locally owned and operated company serving communities throughout much of Alameda and Contra Costa Counties.
How long has FixEm been serving homeowners?
FixEm has served homeowners since 2018, with a focus on residential appliance repair and customer service.
Are FixEm's technicians licensed and insured?
Yes. Our technicians are licensed and insured.
Is FixEm Appliance Repair Diamond Certified?
Yes. FixEm Appliance Repair is Diamond Certified, reflecting the company’s emphasis on customer satisfaction and quality service.
What appliances does FixEm repair?
FixEm provides qualifying residential repair services for major appliances such as refrigerators, freezers, ovens, ranges, cooktops, dishwashers, washing machines, dryers, garbage disposals, high-end built-in grills, and certain stackable washers and dryers.
Does FixEm repair premium appliances?
Yes. FixEm works with many major and premium appliance brands. Because premium appliances can have specialized components and configurations, customers should provide the brand and model number when scheduling.
Does FixEm offer preventative appliance maintenance?
Yes. FixEm provides preventative maintenance for qualifying residential appliances. Maintenance can help homeowners monitor appliance performance, identify developing concerns, and better understand the condition of their equipment.
Does FixEm offer same-day appliance repair?
Same-day appliance repair options are offered based on schedule availability. While we do not impose an additional fee for same-day bookings, availability remains limited. You may reach out to our team to check immediate appointment options for your specific appliance and location.
What makes FixEm different from another appliance repair company?
FixEm emphasizes diagnosis, communication, customer education, and informed decision-making. Rather than simply addressing a symptom, the company focuses on understanding the appliance problem and explaining the recommended solution to the customer.
A Local Appliance Repair Company You Can Call on
Your appliances are an important part of everyday life. When one stops working, you deserve more than a quick answer. You deserve a professional evaluation, clear information, and a repair company that respects your home and your decision-making process.
FixEm Appliance Repair provides local appliance repair throughout much of Alameda and Contra Costa Counties. Our licensed and insured technicians work with a wide range of major and premium appliances, backed by a customer-focused service philosophy and Diamond Certified recognition.
Whether you need help with a kitchen appliance, laundry appliance, garbage disposal, or preventative maintenance, FixEm is here to help you understand the problem and determine the next step.
Contact FixEm Appliance Repair to schedule professional home appliance repair in Alameda and Contra Costa Counties.